// Speaking and Media

The UK dental workforce is under pressure, and the solution has been hiding in plain sight. In this talk, Amber makes the evidence-based case for therapist-led care: why it works clinically, why it works commercially, and why practices that adopt it are consistently outperforming those that do not.

This is not a theoretical argument. It is built on real data from four dentists at The Gentle Touch supported by three dental therapists, where income per working day increased for every dentist following TLC transition, practice-wide onlay income grew by 66.7%, and nearly twelve full working weeks of dentist chair time were released to complex restorative care, all within the first year of conversion.

Amber wants every audience to leave with three things: one action they can take immediately, a genuinely different way of thinking about their dental workforce, and the conviction that this is achievable in their own practice. Not one day. Now.

Available as a keynote, half-day session or conference lecture. Suitable for practice owners, clinical leaders, dental corporates and mixed clinical audiences.

Most dentists were taught to remove tooth structure in order to restore it. Biomimetic dentistry starts from a completely different place, and once you see it, you cannot unsee it.

For Amber, the moment everything changed was when she began looking at heavily restored and structurally compromised teeth differently. Through evidence, it is now possible to identify which teeth carry asymptomatic fractures beneath old amalgam and poorly bonded composite restorations, and to recommend protective treatment before those teeth break. These are the ‘red flags’, and she teaches them in every course and speaking event she delivers.

The implications are significant. Patients who understand their high-risk teeth, and who are given the opportunity to protect them proactively, become engaged partners in their own care. Removing old restorations, photographing the cracks beneath, and sharing that evidence directly with patients transforms how they perceive value and clinical recommendation. And for practices, the shift towards protective, indirect restorations represents a substantial and largely untapped source of high-value, clinically rewarding treatment that sits entirely outside the usual conversation about implants, smile design and tooth whitening.

Of course, knowing which teeth are at high risk is only part of the story. The other part is knowing how to treat them predictably, and this is where biomimetic dentistry truly comes into its own. The diagnosis and the treatment are two halves of the same approach, and together they represent a genuinely different kind of dentistry.

This talk is for any dentist who wants to do more of the work they trained for, and less of the work that keeps putting off the inevitable.

Available as a keynote, half-day session or conference lecture. Suitable for dentists, dental therapists and mixed clinical audiences.

Most dental practices offer a membership plan. Far fewer have built a membership model that genuinely transforms how the practice operates, how patients behave, and how the team feels about coming to work.

At The Gentle Touch, membership is not a payment mechanism. It is the foundation of everything. It creates continuous touchpoints for relationship building, patient education and the reinforcement of a preventive philosophy. It produces a patient base that is aligned with the practice’s values, engaged with their own oral health, and ready for treatment. And because appointments are planned ahead and regularly scheduled, both TLC check-ups and hygiene visits, there is always an opportunity to educate, motivate and act.

The model extends to the whole family. Dedicated NHS provision for under-18s and Childsmile for under-12s means families become some of the practice’s most loyal and engaged members, building habits and relationships that last a generation. The financial benefits, predictable monthly income, improved cash flow and straightforward financial planning, are real and significant. But the deeper value is a practice community that believes in what you do.

This talk explores how to design, implement and genuinely embed a membership model that works for patients, for the team and for the business.

Available as a keynote or conference lecture. Suitable for practice owners, principal dentists and practice managers.